How It Works
Help is always
just seconds away
Whether you press the button or a fall is detected automatically, professional help responds in seconds – every hour, every day, all year long.
How It Works
Help is always
just seconds away
Whether you press the button or a fall is detected automatically, professional help responds in seconds – every hour, every day, all year long.
Five steps to safety
From the moment something happens to the moment help arrives – every step is designed to be fast, simple, and reassuring.
Step 1
Emergency Activation
Press or Detect
The user presses the help button or an event is automatically detected (through fall detection technology).
Step 2
Instant Connection
Connect to a Live Specialist
The system immediately connects to a trained emergency response specialist through a secure monitoring network.
Step 3
Assess & Respond
Situation Assessment
The specialist quickly evaluates the situation and determines the appropriate response.
Step 4
Help Is Dispatched
Immediate Action
Emergency services, caregivers, or family members are contacted and dispatched as needed.
Step 5
Continuous Support
Stay Connected
The specialist remains on the line until help arrives, providing reassurance and guidance.
Why It Matters
Emergencies don't send warnings
Millions of seniors experience unexpected emergencies every year – at home and on the go. When seconds matter, instant access to professional emergency services can make all the difference.
1 in 4
Seniors experience a fall each year – many of them serious.
24/7
Medical emergencies happen without warning – day or night.
Every Minute
A home break-in occurs somewhere in the country.
100,000s
House fires affect hundreds of thousands of households annually.
Why It Matters
Emergencies don't send warnings
Millions of seniors experience unexpected emergencies every year – at home and on the go. When seconds matter, instant access to professional emergency services can make all the difference.
1 in 4
Seniors experience a fall each year – many of them serious.
24/7
Medical emergencies happen without warning – day or night.
Every Minute
A home break-in occurs somewhere in the country.
100,000s
House fires affect hundreds of thousands of households annually.
Six ways TrueAlert keeps you protected
One press of a button – or a voice command – covers the most common risks seniors face every day.
Falls
Automatic fall detection alerts the monitoring center even when you can't press the button.
Medical emergencies
Instant access to help during heart events, strokes, breathing issues, and other health emergencies.
Bathroom accidents
Waterproof wall buttons in showers and bathrooms - where serious falls most often happen.
Getting lost
Nationwide GPS pinpoints your location so help can reach you wherever you are.
Home intrusion
Emergency assistance during burglary or intrusion events - without picking up a phone.
Fire emergencies
The fire department is alerted quickly so help is on the way the moment a fire is detected.
Protection. Independence. Peace of mind.
Talk to a TrueAlert specialist today. Free equipment. Free Shipping. Free Lockbox. Free 2 months of service. No contracts. Protection that’s there the moment you need it.