Keep Your Loved Ones Safe — From Anywhere

The TrueAlert Caregiver App gives family members and caregivers real-time visibility into their loved one’s safety, location, and wellbeing — right from their phone.

Keep Your Loved Ones Safe — From Anywhere

The TrueAlert Caregiver App gives family members and caregivers real-time visibility into their loved one’s safety, location, and wellbeing — right from their phone.

Built for Families Designed for Peace of Mind

Whether you live down the street or across the country, the TrueAlert Caregiver App keeps you connected to your loved one’s safety in real time. You’ll know when they’re active, where they are, if they’ve taken their medication, and – most importantly – the moment they need help.

12 Powerful Features Designed Around Real Caregiver Needs

Feature

Description

Live Safety Signals

Real-time alerts for panic button, fall detection, battery status, inactivity, and connectivity — all in one dashboard

GPS Location & Map History

Live location map with full history and selectable time ranges. See exactly where your loved one has been.

Geofencing / Safe Zones

Define safe zones (home, neighbourhood, church). Receive instant alerts when boundaries are crossed.

Emergency Notifications

Push, SMS & email alerts sent to the full care circle the moment an emergency is detected.

Care Circle Management

Invite family members and caregivers, manage access levels, and remove members when needed.

Medication Reminders

Schedule and manage medication reminders dispatched directly to the senior's device.

Activity & Step Goals

Track daily steps, set activity goals, celebrate milestones, and send motivational nudges.

Wellness Insights

Activity patterns and call history help anticipate routine changes for earlier intervention.

Device Discovery & Pairing

Easily discover, register, and link a TrueAlert device to your loved one's profile in just a few taps.

Device Pairing & Setup

Easy Bluetooth & Wi-Fi device setup directly from the app — no separate tools needed.

Secure Account Management

Multi-language support, password recovery, subscription tier management, and account deletion.

Multi-Channel Alerts

Push notifications, SMS and email — all with delivery logging for accountability.

Your Whole Family, Connected

The TrueAlert Care Circle lets you invite multiple family members and caregivers to share visibility into your loved one’s safety. Each member gets their own secure login and sees the information they need – without overwhelming your loved one’s privacy.

Know When They Leave — and When They Return

With Geofencing, you define safe zones around important places – home, a community center, a place of worship.The moment your loved one enters or leaves a zone, you get notified instantly.

Know When They Leave — and When They Return

With Geofencing, you define safe zones around important places – home, a community center, a place of worship.The moment your loved one enters or leaves a zone, you get notified instantly.

Pricing & Compatibility

$6

/month

Add to any TrueAlert plan

Requires an active TrueAlert medical alert subscription. The primary subscriber must have a TrueAlert device paired and activated.

Add the Caregiver App to Your Plan Today

For just $6/month, stay connected to what matters most.